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  What Is Full-Stack Design Thinking? “Recipe: Chuck all the ingredients [Agile Software Development, Lean Start-up, Service Design, Design Thinking, and Systems Thinking] into a large cauldron. …Weaponise with ‘making.’ Apply to product innovation.” This is per Tim Malbon’s The Problem with Design Thinking and The Solution to Design Thinking. Break Down the Silos It’s important […]

This FastCompany article says Design Thinking has outlived its usefulness and suggests we move to Systems Thinking. I think it’s just semantics – Design Thinking should incorporate the systems around it. Why Has Design Thinking Outlived Its Usefulness, per Vassallo? The author says that it’s been 15 years of Design Thinking, and world has become so complex that we must consider […]

I’m proud to announce that my article on Innovation In Publishing was accepted by Publishing Research Quarterly! It will be in the September 2017 print version, but is available online now at

This venn diagram from IDEO’s website captures the essence of innovation:       Innovation is at the intersection of: what consumers want, how viable it is for our business, and how technically feasible it it.

Josh Clark, author of Tapworthy, wowed the crowd at IxDA New York City. Thanks for Bloomberg for hosting and giving a tour of their impressive usability lab. Here are some highlights: Senors Give Us Superpowers Mobile should not be the companion – or lite version – of the desktop. ‘Our smartphones and tablets hold so […]

The magazine industry gets an F in Apps, according to Chris Sanborn, President of Sanborn Media Factory. He and Radhika Nayak, VP of Product at Simon & Schuster (S&S) spoke at a panel last night at NYU’s Center for Publishing.  Here are their 7 tips to up the grade: 1. Reconceptualize the App “We’re not […]

At the Women on Wall Street conference last night, Steven Berlin Johnson gave a keynote on how innovation happens. He has studied the history of breakthrough innovations and found a pattern: They are created not by “Eureka!” moments, but slow hunches that incubate, sometimes for decades, with diverse people collaborating to make unintended consequences. Here […]

Nice summary of biz innovators and their success and failures: Excerpts below. I want to know what business stories gave you your greatest innovation lesson. “1. Think of things that never were and ask ‘why not?”: Bobby Kennedy’s famous motto is an apt description for the beginning of business innovation. Great ideas can strike at […]

At TEDxNY, we discussed William McDonough’s talk on cradle to cradle design. Hope you can join us next week – see The new Grey offices are amazing – open workspaces designed for collaboration – looks like an industrial-designed coffee bar. They reviewed this old talk in light of the COP15 (2009 United Nations Climate […]

Fortune Brainstorm Tech blog: innovation doesn’t have to be risky. Excerpts below. Full post at I want to know: Are you focusing on innovation or survival? “Many companies remain shell-shocked from the past 18 months of economic disaster. As such, innovation – despite its potential rewards – is not exactly in fashion right now. […]