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Crisis Management: Leading Successfully Through the Storm
Categories: Leadership

America’s Best Leaders blog in U.S. News: Leading thru crisis. Excerpts below.

I want to know how leaders can best navigate this recession.

“To paraphrase the bumper sticker: Stuff happens. Fortunately, so does good leadership—but those folks looking for pat solutions to unpredictable situations will be disappointed. First-rate management of a crisis rarely looks the same twice….

Preparation isn’t always the hallmark of triumph in a crisis. Experts say it’s a mixed bouquet that often contains preparation but also includes blooms of improvisation, good communication, foresight, a willingness to learn, and a commitment to established values. “Effective crisis leadership is really . . . imagining a future that brings you beyond the status quo,” says Ron Dufresne, assistant professor of management at St. Joseph’s University in Philadelphia. He and others argue that good crisis management does more than weather a storm. It proactively creates a better future.”

Posted by Kathy Sandler on Wednesday, November 25, 2009 at 1:44 AM

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